Shop Steward Training
Shop stewards are aggressive, militant and do not want to understand reason.
The Kusile Solution
We developed a number of interactive, outcomes based programmes for development of shop stewards in a workplace.
How we help our clients
Courses cover labour legislation, industrial relations, human resources procedures, and
negotiation skills. Courses can be customised to include policies and procedures of the
By understanding their rights and procedures, shop stewards are equipped to do their work
properly and not perceive threats in management actions.
The courses can be, if so required, be delivered at the clients' premises.
Duration and structure can be adapted to customer needs, either as one continues course or
spread over a few sessions.
Courses are outcomes based and interactive. This provides learners the opportunity to
become competent in the tasks, being able to immediately do the work.
Each concept or idea is backed up by practical exercises giving learners the opportunity to
apply knowledge in practical circumstances.